Overdraft fees drain consumer dollars

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An overdraft occurs when a consumer does not have enough money in his or her checking account to cover a transaction, but the bank or credit union pays the transaction anyway in exchange for a fee. Consumers can be charged overdraft fees on checks, debit cards, ATM transactions, automatic bill payments or direct debits from lenders or other billers.

CFPB’s new study both reinforces and heightens ongoing concerns that overdraft fees on debit card transactions in particular are harmful to consumers. CFPB also found that a 2010 rule from the Federal Reserve did not solve the overdraft problem. That rule required financial institutions to get consumers’ opt-in to overdraft fees on debit cards; but it failed to address how large and frequent these fees can be. Additionally, many banks used heavy-handed and deceptive marketing tactics to lure consumers to ‘opt-in.’

CFPB found that consumers subjected to overdraft fees on debit cards, pay an average of nearly $260 per year in overdraft and nonsufficient funds fees. Nearly one of five consumers overdrew their checking accounts more than 10 times a year.

Every dollar charged for overdraft translates into fewer available dollars once a deposit is made into the account. Even worse, many consumers are unaware of the deficiency in their funds or how often these fees were charged until after the fact. As a result, many consumers can be blindsided by a barrage of fees resulting in a devastating financial impact. The hardest-hit of consumers in these scenarios are those with low- to moderate-income.

Some banks—such as Citibank, Bank of America, HBSC and a significant number of community banks—have chosen not to charge overdraft fees on debit card purchases at all.  Even so, most banks continue to use overdraft fees as a lucrative revenue stream.

In recent years, civil rights leaders have spoken loudly and clearly against overdraft practices, noting that harmful overdraft increases the ranks of the unbanked. Two major banks, JP Morgan Chase and Wells Fargo were directly asked to end charging overdraft fees on debit card transactions.

Reacting to the new CFPB findings, Mike Calhoun, CRL president said, “Adding insult to injury, consumers get hit even harder when banks reorder transactions to trip consumers into paying higher fees and charge additional fees each day an account is overdrawn.”

“Thankfully some banks have begun stepping away from these abusive practices…The CFPB should use its authority to ban or limit overdraft fees on debit card and ATM transactions and rein in excessive bank fees on all checking account transactions,” concluded Calhoun.

(Charlene Crowell is a communications manager with the Center for Responsible Lending. She can be reached at Charlene.crowell@responsiblelending.org.)

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